Communication and Project Management
Managed Content Webs aims to work with you on your website for many years. A strong relationship would be the foundation of such a partnership and nothing is more vital to a good relationship than communication. With this in mind we consciously work to let you know what is happening and by what date. Depending on the complexity of the project the following things are normally part of our process:
1. Initial meeting which answers the question "How can we help you?" We will typically step through a formal questionnaire to draw out what is required to meet your objectives.
2. Development of a proposal which lays out what we suggest and the benefits to you the customer. Ideally this is discussed in a follow-up, face-to-face meeting.
3. A development deposit is issued and paid.
4. The project is laid out in our project management process and a Schedule of Tasks and Dates is provided to our clients. The tasks that are required, to complete the project, are laid out in the schedule and deadlines (milestones) in consultation with our client.
5. As the project progresses tasks are ticked off and milestones are met. Communication is ongoing during the project and clients are kept up to date with any potential delays.
6. The website is developed in an online staging area so that clients can give feedback on the site and how it behaves. If you have elected to update your own site you can also begin loading in content and learning the CMS software.
7. An invoice is issued and paid for the remainder of the development costs.
8. The site is launched.
9. This last step is really the first, as we then move to the DMI Method (Develop / Measure / Improve)
